Returns & Exchanges

At Calexa, we want you to love every piece in your home, which is why we offer a 30-day return window for most furniture and decor items in their original condition. If your purchase doesn't perfectly fit your space, our streamlined process ensures a hassle-free exchange or refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully repackage the items in their original boxes with all protective padding to ensure they arrive back at our warehouse safely.

• 3.
  Attach Shipping Label

  Print the prepaid return shipping label provided via email and securely affix it to the outside of your package.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund or store credit within 5-7 business days.